Customer relationship management (CRM). Software type: License. 3 year(s). Shape the future of your business. Connect your teams, processes, and data across your entire org to create exceptional customer experiences and operational agility.. Put AI to work. Be more efficient with Microsoft Copilot for Dynamics 365—built-in AI-powered experiences available for select licenses at no additional cost.. Bring data together. Get a complete picture of your entire business by connecting and accessing organizational data from hundreds of sources.. Increase productivity. Collaborate and be more productive by sharing information and insights in the tools you work in—including Microsoft Teams and Microsoft 365.. Adapt to what’s next. Quickly modify processes to respond to changing needs by bringing the low-code tools of Microsoft Power Platform together with Dynamics 365.. License. Type. Customer relationship management (CRM). Software type. License. License term in years. 3 year(s). System requirements. Windows operating systems supported. Yes